Last Updated: May 2026

Hitbet Terms & Conditions —
Please read once before you start

By using the Hitbet platform, you are deemed to have accepted these Terms & Conditions. We have made every effort to present everything as clearly as possible.

May 2026 Edition Written in Bengali 18+ Only
18+
Age Restriction is Mandatory
৳300
Minimum Deposit
24hrs
Standard Withdrawal Time
1x
One Account Per Person

The Most Important Points in the Terms & Conditions

Key points to know before reading the full document

One Account, One Person

Each person may register only one Hitbet account. If multiple accounts are found linked to the same individual, all accounts will be closed and the balances may be forfeited.

Important

Bonus terms are communicated transparently

The wagering requirement, validity period, and eligible games for each bonus are clearly stated. It is your responsibility to read the terms before claiming any bonus.

Read Terms

KYC Verification is Mandatory

Identity verification is required before any withdrawal. Please submit your NID or passport — this is done solely to protect you and will not be used for any other purpose.

Secured

Payment Policy for bKash & Nagad

Withdrawals must be made using the same payment method used for the original deposit. Payments from third-party accounts are not accepted.

Same Method

Bets cannot be changed once placed

Once a bet is confirmed, it cannot be cancelled or changed unless Hitbet acknowledges a technical error. If odds change before a match starts, the latest odds will apply.

Non-Cancellable

Account suspension for fraud and abuse

If bonus abuse, bot usage, irregular betting patterns, or fraud is detected, your account will be closed without prior notice.

Zero Tolerance

1. General Terms & Conditions

Hitbet (hitbet.run) is an online betting and gaming platform. By using this website or app, you confirm that you have read and agreed to all the rules stated here. If you do not agree with any of these terms, please refrain from using the platform.

These Terms & Conditions are available in both English and Bengali. In the event of any discrepancy, the English version shall be considered final, though the Bengali version is provided for the convenience of Bangladeshi users.

Hitbet reserves the right to update or modify these Terms & Conditions, in whole or in part, at any time. Any changes will be announced via a notice on the website. Continued use of the platform after such changes constitutes acceptance of the revised terms.

Last updated: May 2026. If significant changes are made to the Terms & Conditions, you will be notified via SMS to your registered mobile number or through an in-app notification.

2. Account Registration & Management

To open an account with Hitbet, you must provide accurate and genuine information. Registering with false details will cause issues during KYC verification and may result in your withdrawal being blocked.

  • Each person may only one account can be opened. Opening multiple accounts using the same phone number, email address, or payment account is strictly prohibited.
  • Keep your account password and login details strictly confidential. You must not allow anyone else to access or use your account.
  • If you suspect unauthorized access to your account, contact support immediately.
  • The mobile number linked to your account must remain active, as OTPs and notifications will be sent to it.

Hitbet reserves the right to deactivate or close an account that has been inactive for an extended period or is suspected of breaching our rules. Where possible, prior notice will be given.

3. Age Restriction & Eligibility

Hitbet only 18 years of age or older for individuals. You will be required to provide your date of birth at registration, and confirm your age via National ID or passport during KYC verification.

  • If anyone under the age of 18 opens an account and this is proven, the account will be suspended immediately.
  • Anyone who is legally prohibited from participating in gaming may not use an account.
  • Parents can restrict access to Hitbet on their devices — Responsible Gaming page for instructions.

Protecting minors is our top priority. If a parent or guardian suspects their child is using Hitbet, please contact us immediately at support@hitbet.run.

4. Deposit Policy

Hitbet currently supports deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳300, and the maximum is determined by your account tier.

Payment Methods Minimum Deposit Maximum (Daily) Credit Time
BKash ৳300 ৳50,000 Instant
Nagad ৳300 ৳50,000 Instant
Rocket ৳500 ৳30,000 5–15 minutes
  • Only deposit from a mobile banking number registered in your own name. Funds sent from third-party numbers will not be accepted, and returns may take time to process.
  • If your deposit does not appear in your account within 30 minutes, please contact support with your transaction reference number.
  • No additional charges are applied to deposits.

5. Withdrawal Rules

To withdraw from Hitbet, your account must be KYC-verified. Withdrawals from unverified accounts will not be processed.

  • Minimum withdrawal amount: ৳500
  • Withdrawals are typically 24-hour processed. VIP members benefit from faster processing times.
  • Withdrawals can only be made via the same method used for the deposit. In exceptional cases, complete KYC verification and coordinate with support.
  • Bonus balance cannot be withdrawn directly — it will be converted to real balance once the wagering requirement is met.
  • Additional verification may be requested for suspicious transactions. This is not a delay — it is part of our security process.

If a withdrawal is declined, you will be notified of the reason by email or support chat. In most cases, the issue can be resolved easily.

6. Bonus & Promotion Terms

Hitbet offers a range of bonuses — including a Welcome Bonus, Reload Bonus, Cashback, and VIP rewards. Each bonus comes with its own terms, which are outlined on the relevant offer page.

  • Welcome Bonus For new members only. Applicable once on the first deposit.
  • Wagering or Rollover: A specified wagering amount must be completed before any bonus can be withdrawn. Generally, 15x wagering applies to Sports Betting and 30x to casino games.
  • During wagering, the maximum stake per individual bet is ৳500 — placing a higher bet may result in the bonus being forfeited.
  • Bonus cashback is generally valid for 7 days. Any unused bonus will be automatically removed upon expiry.
  • Multiple bonuses cannot be active at the same time unless the offer explicitly states otherwise.

Bonus abuse is not tolerated. If artificially meeting bonus conditions, depositing into a friend's account, or suspicious betting patterns are detected, Hitbet reserves the right to cancel the bonus and suspend the account.

7. Betting Rules

When placing bets on Hitbet, certain fundamental rules must be followed. These rules are in place to ensure a fair and enjoyable experience for all players.

  • Bet Once Confirmed Cannot be cancelled or changed — regardless of whether the match has started.
  • For in-play betting, Hitbet may update odds at any time. The odds displayed at the moment a bet is placed are final.
  • If a match is cancelled or incomplete, bets will be voided or settled at odds of 1.00, in accordance with the applicable rules.
  • If incorrect odds are displayed due to a technical error, Hitbet reserves the right to void the affected bet.
  • In the event of any dispute regarding a score or result, the official ruling of the relevant sports governing body will be considered final.

In accumulator betting, if one leg is voided, the bet will be recalculated using the remaining legs. The entire accumulator will not be cancelled.

8. Security & KYC Verification

Hitbet verifies the identity of every player — this is both a legal requirement and a measure to protect you. As part of the KYC (Know Your Customer) process, the following documents may be requested:

  • Proof of Identity: National ID Card (NID), Passport, or Driving Licence
  • Proof of Address: Utility bill or bank statement (issued within the last 3 months)
  • Payment Proof: Mobile banking screenshot or statement

KYC document verification is typically completed within 24–48 hours of submission. Additional information may be requested during the review process. All information submitted Privacy Policy are kept secure in accordance with.

All transactions on Hitbet are secured with 256-bit SSL encryption. Never share your password with anyone — no Hitbet staff member will ever ask for it.

9. Responsible Gaming Policy

Hitbet believes gaming should be entertainment — not a problem. With that in mind, we've put a number of protective measures in place:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Session Reminder: After a set period, the app will remind you how long you've been playing.
  • Self-Exclusion: You can temporarily or permanently close your own account at any time. During a self-exclusion period, you will not receive any promotional communications.
  • Reality Check: The app will periodically remind you that betting carries risk.

If You're Concerned About Your Betting Responsible Gaming page or contact our support team. We're always here to help.

10. Account Closure & Suspension

Hitbet may close or suspend an account for the following reasons:

  • Creating multiple accounts or managing an account on behalf of a third party
  • Bonus or promotion abuse
  • Suspicion of fraud, money laundering, or other illegal activity
  • Registering with false or inaccurate information
  • Exploiting platform technical errors
  • Incomplete KYC verification or submission of fraudulent documents

To close your account voluntarily, please contact support. If you have a remaining balance, a withdrawal will be arranged (provided all bonus conditions have been met).

11. Changes to Terms & Contact Information

Hitbet may change, revise, or update these Terms & Conditions at any time. For significant changes, at least 7 days' notice will be given. Minor changes may take effect immediately.

If you have any questions or concerns regarding the Terms & Conditions, please reach out through the following channels:

  • Email: support@hitbet.run
  • Live Chat: Hitbet app or website chat button
  • Time: 24 Hours, 7 Days

If any ambiguity arises between a translated version of the Terms & Conditions and the English version, the English version shall prevail. In the event of a legal dispute, the applicable jurisdiction will be determined by the laws of Hitbet's licensing territory.

Terms & Conditions FAQ

The two most common questions from new members

KYC verification requires three things. First, proof of identity — clear photos of the front and back of your National ID (NID), passport, or driving licence. Second, proof of address — a copy of an internet or electricity bill, or a bank statement dated within the last 3 months. Third, payment proof — a transaction screenshot from the bKash or Nagad number you used to make your deposit. To submit these, log in to the Hitbet app or website and go to Account Settings or your Profile section — you will find a "Verify Account" or "KYC" option there. Upload your files from that section. Images must be clear enough to read your name and date. Verification is usually completed within 24–48 hours. If additional information is needed, you will be notified by email or support chat.

Updating personal information is a security-sensitive process — changes to core account details could cause serious issues if made without proper verification. To change your mobile number, contact us via live chat or at support@hitbet.run. You will first receive an OTP on your old number to confirm your identity, followed by a second OTP on your new number to verify it. For corrections to your name or date of birth, you will need to provide supporting KYC documents — the details on your NID or passport will be treated as the official record. These changes are usually processed within 24 hours. Please note that once KYC verification is complete, your name and date of birth cannot be changed, so make sure to enter accurate information when registering.

Got the rules? Time to play.

Register at Hitbet, make a deposit via bKash, and get started with a 150% Welcome Bonus.

bKash & Nagad KYC Secured 24/7 Support
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